Shipping information

We aim to deliver all stock items within 2-5 working days of placing an order, using our standard free delivery service.

Standard UK delivery service

 

We aim to deliver all stock items within 2-5 working days of placing an order, using our standard free delivery service.

We offer free delivery on all orders to a single UK mainland addresses, excluding The Scottish Highlands and the following postal code areas PA, PH, TR, AB, IV, KW, DD, HS, KA, ZE, BT.

 

For deliveries to The Scottish Highlands, Scottish Isles, Northern Ireland, Channel Islands, Isle of Wight and Isles of Scilly, and the following postal codes PA, PH, TR, AB, IV, KW, DD, HS, KA, ZE and BT additional charges will apply. Please contact us for pricing and delivery options.

This free delivery service is a kerbside delivery service during normal office hours, Monday to Friday 8.00m to 6.00pm.

Some items are large and heavy. Please be prepared to assist delivery drivers with unloading if necessary. When ordering large or heavy items, please let us know if you are unable to assist with unloading.

All goods will need to be signed for. Should you arrange with the carrier to leave the goods with a neighbour or at the delivery address while you are out, we can accept no responsibility for loss or damage to these items.

If a carrier attempts to deliver to your address on our behalf and finds that no-one is available to receive it, we reserve the right to take a photograph of the outside of the property to assure you we were in the right geographical location to deliver your order, and to confirm that we had found the correct address.

Should redelivery be required, the carriers will charge us for this, and we will have to pass this charge on to you.

After delivery please check your goods carefully and indicate clearly if there are any signs of damage to the packaging. If there is any damage to goods, please report this within 24 hours of receiving the items.

 

International and Premium Delivery Services

Should you require faster delivery times, timed deliveries or international delivery, please contact us by email at info@shadespecialists.co.uk or by phone on 01293 226477. Our offices are open 9.00am to 5.00pm Monday to Friday.

 

Contact Information

 

Shade Specialists

Swires Farm

Henfold Lane

Newdigate

Dorking

Surrey

RH5 4RP

 

Tel +44 (0)1293 226477

e-mail info@shadespecialists.co.uk